FAQ
How long does it take to receive items?
Due to COVID-19, please allow 7-14 business days for your order to be shipped.
What is your return policy?
At this time, all sales are final. To ensure product safety and quality we are unable to accept any returns. We will are willing to accept items for exchange, only if the items have not been worn, damaged, or defective. Please feel free to send an email to hxckclothing@gmail.com for any further information. Upon review you will receive further instructions via email. We do apologize in advance for any inconvenience.
What do I do if my item is defective/ damaged?
We strive to ensure all items are perfect, but we understand things happen. Please contact us immediately at hxckclothing@gmail.com and/or send us a direct message on Instagram @hxckclothing.
Do you offer express shipping?
We provide priority shipping as a default.
Do you offer international shipping?
Yes, we offer international shipping. Shipping prices may vary.
We provide priority shipping as a default.
Do you offer international shipping?
Yes, we offer international shipping. Shipping prices may vary.
How do I check on the status of my order?
You will receive a text message/email depending on your method of choice with the shipping information as soon as it has been shipped.
Can I exchange or return my order if it doesn’t fit?
Yes, please be sure to send us an email at hxckclothing@gmail.com.
We will only accept exchanges or returns within 14 business days.
I made a mistake/there’s something wrong with my order, who should I contact?
No worries, mistakes happen. Please feel free to contact us at hxckclothing@gmail.com and/or send us a direct message on Instagram @hxckclothing. Please allow up to 24 hours for a response.
How do I stay up to date on HXCK promotions and events?
Glad you asked, subscribe to our emails and get 10%! We will be sure to keep you informed of the latest arrivals and discounts.
Can I exchange or return my order if it doesn’t fit?
Yes, please be sure to send us an email at hxckclothing@gmail.com.
We will only accept exchanges or returns within 14 business days.
I made a mistake/there’s something wrong with my order, who should I contact?
No worries, mistakes happen. Please feel free to contact us at hxckclothing@gmail.com and/or send us a direct message on Instagram @hxckclothing. Please allow up to 24 hours for a response.
How do I stay up to date on HXCK promotions and events?
Glad you asked, subscribe to our emails and get 10%! We will be sure to keep you informed of the latest arrivals and discounts.
Who are the creators of HXCK CLOTHING?
Na'Kaila and Alexandria are the owners of HXCK CLOTHING. Check us out @hxckclothing! See our About Us page.
Subscribe to our email and/or text list for the latest on our promotions, new items and events.
Subscribe to our email and/or text list for the latest on our promotions, new items and events.